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CPD | Policy & Procedure
Policy & Procedure
  1. MODE OF ASSESSMENT
    Assessment / Grading
    Type of Assessment Weight Towards the Final Grade, %
    Course Review Assignment 15
    Examination 85
    Grade: Pass mark Skyline University College standard is 70%, except DGR 85%.

  2. ATTENDANCE POLICY
    Attendance is mandatory in all classes held during the conduct of a course. If there are any irregular and long absences (more than 2 days), and constant tardiness, they should obtain from the student the reason(s) for the absence or tardiness and inform the CPD Head and Administration. Students claiming excused absence must apply in writing and furnish documentary support of their assertion.

    The student is responsible for all materials covered and announcements made during his/her absence. The student must attain a minimum attendance of 80% of the total.

  3. ADDRESSING GRIEVANCE
    Instructors need to give clear feedback on students' problems and how improvements can be made. Any specific needs or concerns should be brought to the notice of the Head of CPD.

    The University College realizes that it is very important to have a working system in place that addresses and deals with student dissatisfaction. Efforts have always been to ensure that problems, issues once reported do not occur again. The problems under consideration could be in any area like services and their quality, information, teaching, etc.

    For any suggestion or complaint, a student is required to fill in a complaint/suggestion form and submit to the SSD. The form is then duly forwarded to or discussed with the concerned Department head. Any remedial action required, is taken immediately and conveyed through a written reply to the student.

    Students participate in various surveys – tutor feedback, non-academic Department survey, course feedback, etc. wherein their concerns if any, are conveyed & appropriate action taken.

  4. EXAMINATION
    The Administration & Examinations department conducts the applicable examination at the appointed day, time, and allocated examination hall or classroom. Examinations in Skyline University College short term courses vary in length from one course to the other. Generally, the total test time is 2 hours and 30 minutes. The results will be declared in a week's time and the students receive their Test Report Form through the same department.

    All newly enrolled students are automatically registered to sit their examination in the first eligible examination session.

    An Examination Confirmation Letter is included in each study kit. This letter specifies exactly which exam session has been registered per student. It also identifies the IATA Local Coordinator responsible for organizing the examination session.

    Please note that students are able to change their registered exam session to a later one within their enrollment period. This is done by writing to IATA's Distance Learning Examinations Centre at Montreal, Canada. All exam registration changes must be made before the exam registration deadline page.

    Students are allowed two (2) attempts to pass the examination within the enrolment period. A second failure will cause the enrolment to be cancelled. Examinations last one day. When an examination consists of two papers, candidates must sit both papers when they make their first exam attempt. IATA introduced a 3rd Examination attempt only to the IATA UFTAA Foundation Level & EBT course and distance learning examination.

    Students should carry their passport /labor card to the examination centre, without which they are not entitled to write the exam. Anyone who arrives late will not be admitted to the test.

  5. RESPONSIBILITY OF THE CANDIDATES
    • Students shall conduct themselves with reasonable consideration for all other persons within the University College.
    • Students shall not indulge in any behavior likely to bring the University College to disrepute.
    • Students shall comply with any reasonable instruction issued by any member of staff of the University College.
    • No student will tender false or deliberately misleading information.
    • Male and female students are not allowed to move together or sit together in classrooms.
    • A student shall not use, or incite others to use physical violence while in the University College premises.
    • A student shall not damage, threaten to damage or incite others to damage any equipment or property of the University College while on premises.
    • Students shall comply with the fees policy of the University College.
    • Students shall comply with all regulations pertaining to the use of library and other University College facilities.
    • No student shall create excessive noise, write on walls, make rude remarks, and use abusive or unreasonable behavior in the University College premises. Violators will be suitably punished.
    • Malicious or willful damage to University College property or the property of any student or member of staff will lead to severe disciplinary action.
    • Students are supposed to switch-off pagers and mobile phones in the classrooms and handover to the security before entering for examinations.
    • Students should adhere to the class timings as per the rules & regulations in force.
    • Smoking is prohibited in University College as per the UAE Law. Any violation will lead to fines.
    • Chewing of tobacco or any other form of betel etc is prohibited. Any one found to be violating this will be penalized.
    • Writing & drawing on desks is strictly prohibited. Any violation will lead to fines.
    • Eatables & drinks are allowed outside the University College building or in the cafeteria only.
    • Students using bus should strictly comply with the rules and regulations of transport.
    • Students shall not litter or throw rubbish. A littering fine of Dhs.50 is imposed on violations.
    • Students shall not remove, deface or damage the premises, equipment or property belonging to the University College. Students will be required to make good, in whole to the satisfaction of the Management of the University College, any damage caused to University College property.
    • The University College accepts no responsibility to any private property being lost or damaged in the University College premises.
    • Students bringing vehicles shall observe car-parking regulations in force as well as the speed within the University College boundaries.
    • Students are not allowed to bring their friends / outsiders (except parents) to the University College. Incase of emergency they may contact Administration Department for approval.
    • Student must carry their University College Identity Card when they are inside the campus.
    • Playing cards in any form in the University College campus is strictly prohibited.

  6. DRESS CODE
    Students are required to be dressed formally and follow dress codes in conformity with norms of civil society in the United Arab Emirates and particularly that of the Emirates of Sharjah. Personal hygiene is essential and requires continuous attention. Hair must always be well groomed. Short pants and short sleeves are not allowed as per the Sharjah law and if found, the student will be asked to leave the University College.

  7. RULES AND REGULATIONS
    Any violation of the code of conduct as specified in the student handbook is liable for punishment. Some of the specific violations could be:
    • Misbehavior or misconduct, which may distort the image of the University College
    • Misconduct in classroom or library
    • Insult to faculty or staff members
    • Damage to University College property
    • Misconduct during exams
    • Moving around in couples
    • Incorrect dress code
    • Fighting
    • Theft
    In order to make fair decisions on any misconduct/ misbehavior or violation of a student, a disciplinary committee called Disciplinary Action Committee (DAC) is in place. The objective of this committee is to hear from the student and other parties involved in such an act in order to decide the course of action to rectify such misbehavior / misconduct in the future. The Administration Dept. will present the case to the Committee at the time of meeting / hearing.

  8. MEDIUM OF INSTRUCTION
    The medium of instruction in all the short courses conducted by the CPD is English language. All candidates are required to have a basic knowledge of English language, writing, speaking and reading and basic mathematics.
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